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Cookie policy - The Florence Hills Resort & SPA

Cookie policy of “The Florence Hills Luxury Resort” WebSite

Welcome to The Florence Hills Luxury Resort Website. Please, read this page that describes which types ok cookies are used in this website. This policy, together with the one about Privacy, provides directions about the use of information by users.

Cookies: what they are and what they are used for.

A cookie is a small file of text that some websites send to the user’s personal computer or mobile phone, while he is entering a website or using its services. The aim is the acquisition and the transport of information. Cookies are sent from the web server (on which is running the website visited) to the browser that the user is using (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) a nd then stored on the user’s computer.
If you are interested in learning more about cookies visit the webpage
In general, cookies can be used for various reasons, for example to measure the use of the website by visitors, to improve page navigation, to allow users to set personal preferences on the sites that are going to protect users’ safety, to display advertisements based on the interests of the visitors.

The type of cookies we use

During the web navigation are automatically recorded some information such as: the name of your access provider, the site of origin, pages visited, length of visit, etc. This information will be recorded completely anonymously.
Cookies used by our sites can be classified according to their purpose as described below:

Static Cookies

They are used in aggregate form for statistical purposes and to monitor the site, always in aggregate and never individual, which pages of the site and what services are most appreciated by users.
These cookies are used only to help us to improve our website operation and to understand the interests of our users.

Session Cookies

They are used only to provide access to certain services of the website, they are stored for the duration of the navigation session and then deleted.

Google analytics

The site of The Florence Hills is using the Google Analytics service provided by Google Inc. to manage the site.
Google Analytics releases cookies, which generate information about the use of the website by the User, collected by Google anonymously. Google deposits in its servers the information collected for the purpose of evaluating the use of the Site.

Google may also transfer this information to third parties where required by law or where such third parties process the information on Google’s behalf. Google will not associate the IP address used by the User to any other data held by Google. For more information, visit the page
In addition, at any time, it is possible to refuse to accept cookies released by Google Analytics disabling their use by our site, by installing the add-on by connecting to the page

Cookies profiling third party

These are cookies sent by third-party companies that allow you to offer our promotional communication on other websites (retargeting) according to your preferences shown as part of navigation in the web.
We do not control the information provided by cookies of third part and we do not have access to such data. This information is totally controlled by third parties as described in their privacy policy.
Cookies profiling require prior consent from the user for their use.
We invite you to read the information about cookies of third parties available to the following links:


User settings are saved to track how visitors arrive at the website and interact with it. A cookie is added to a user’s computer when that user clicks on an ad. This cookie lasts 30 days and does not collect or monitor information that can personally identify a user. Users can disable cookies Conversion Tracking Google in the settings of their Internet browser.

For more information


The content and the information you provide are collected when you use the Facebook services.
More information are available on the legislation cookies to the link
Users can disable the tracking cookies in the settings of their Internet browser.


ShareThis is a tool that allows users to share and recommend contents of the site visited in social networks. While browsing can place cookies on behalf of third parties with regard to information on the site.

You can disable cookies by clicking ShareThis ‘do not track’ which appears in the lower right corner of the popup window that appears when you click ShareThis icon of a social network.

Information on behavioral advertising and how to protect privacy on the internet

If you do not want that other companies collect and use information based on your activity on websites, in order to show the ads, you can disable the option to all companies through: the European Digital Advertising Alliance in Europe, the Digital Advertising Alliance in United States, la Digital Advertising Alliance of Canada in Canada.You can also disable it using the settings of your mobile device.
For example in Europe you can select your country to link and then check your preferences on online behavioral advertising. You can disable or enable any company or alternatively adjust your preferences individually for each company.

Social Network Icons

On our site you can also find social buttons/widgets, that are special “buttons” depicting icons of social networks (for example, Facebook, Twitter, You Tube, Google Plus, etc.). These “buttons” allow you to reach and interact with a “click” directly with social networks. Thanks to click on social buttons/widgets the social network acquires data relating to the user’s visit. Except these cases, where the users spontaneously want to share their data with the social network chosen by a click, The Florence Hills does not share any information about the users’ navigation data collected through the Websites with social networks accessible thanks to social buttons/widgets. For more information, please consult the privacy policies of individual social networks accessed through our sites through the social buttons.

Information obtained by The Florence Hills using cookies are not used to identify users. Cookies are not used for purposes other than those described above.

Acceptance of this policy

Continuing browsing the website The Florence Hills the user accepts this Cookies Policy and consents to the use of cookies in accordance to what is described in this page.
If you decide not to accept it, we invite the user to set up properly his web browser, or not to use the website The Florence Hills. We also remember that turning off some cookies may affect your internet browsing.

How to control and delete cookies

The majority of internet browsers are set up to accept cookies automatically.
The user has the option, at any time, to set the browser to accept all cookies, only some of them, or to reject them all, disabling their use by websites. You can also set your browser preferences in order to be notified whenever a cookie is stored in your computer.
At the end of each browsing session, you can delete from your hard drive all the cookies collected.
To delete the cookies installed in the cookie folder of your browser, each browser has different procedures for managing settings.
By selecting the links below you can get specific instructions for some of the major browsers:

Microsoft Windows Explorer

Google Chrome

Mozilla Firefox

Apple Safari